Tavern Trove: Frequently Asked Questions

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Frequently Asked Questions


I checked the "remember me" box when I logged in, but I still have to type in my password to login. What's wrong?

There are several reasons for which the persistent login feature might not be working. Because the value changes each time you visit the site, it will only work on one computer at a time. So if you log in from home and click the "remember me" box and then later log in from your office computer, the cookie stored on your home computer will no longer work and Tavern Trove will ask you to log-in again. If you haven't logged in from anywhere else, but the persistent login feature still doesn't work, you might have cookies disabled on your browser. For help in enabling cookies, consult your web browser's help feature.

Why doesn't Tavern Trove doesn't display correctly on my computer?

Tavern Trove is best viewed using Internet Explorer 5.01 and higher, Netscape 7 and higher, Firefox, or Safari. Although their are certainly other web browsers for which Tavern Trove will work nicely, we specifically test new features using all of the above browsers. If you are experiencing a problem with one of the above browsers, please let us know. Tavern Trove also requires a minimum screen resolution of 800 x 600 pixels. If you have to do a lot of horizontal scrolling in order to view all of the content, try adjusting your computer's screen resolution to a higher setting.

Why does it seem like some of Tavern Trove's features are disabled?

If some of Tavern Trove's features aren't working, you might have javascript disabled. You'll see a message near the top of each page asking you to enable javascript so that you can take advantage of all of Tavern Trove's features. To enable javascript, consult your browser's help feature.

Still have questions? Contact Us.